FAQS

Browse through these FAQs to find answers to commonly raised questions

How do I contact customer service?

Contact us via the following ways:

Email: info@arabprintingpress.com

Phone:  +971 56 699 8061

Spot UV files should have 1 bit color depth. This is shown on Photoshop as Bitmap image mode. Spot UV files should be 300 dpi.

To submit, please upload files under 100 MB per side. To decrease file size, we recommend LZW compression.\n Accepted file types include JPG and PDF.\n Resolution of Files must be high resolution at 300 dpi.

All files should be designed and uploaded in CMYK mode. If you upload a file in RGB, system will automaticaly reject your file.\n As a good rule of thumb, if your file contains large quantities of blues and purples, it may be best to limit magenta hues in the design by at least 10%.

Files should be submitted at 300 dpi to print clearly and correctly. The thumbnail shown is a low resolution preview of the submitted file. If the preview appears blurry, the file may be pixelated, which may affect the quality of the printed product.

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